Introduction
This Privacy Policy explains how Digital I Buy Inc. collects, uses, stores, and protects personal information. Digital I Buy Inc. operates the DigiBuy platform and related services. The DigiBuy name is used throughout this policy to refer to the services and website operated by Digital I Buy Inc. We take the protection of personal information seriously, and this document describes the practices we follow when handling data about the people who visit our website, contact us, or use our services.
By accessing our website at https://www.digibuy.hair or by using any of our services, you acknowledge that you have read this policy and understand how we handle personal information. If you do not agree with any part of this policy, you should stop using our website and services and contact us with your concerns. We encourage you to read this policy in full so that you can make informed decisions about the information you share with us.
This policy is designed to be clear and easy to understand. We have organized it into sections that explain what information we collect, why we collect it, how we use it, and the choices you have. Throughout this document, the words we, us, and our refer to Digital I Buy Inc., and the words you and your refer to the individual reading this policy.
Who We Are
Digital I Buy Inc. is a company operating in the computer systems design and related services industry. We provide computer integrated systems design, custom software engineering, cloud infrastructure, data platform, security, and managed support services. Our work spans the professional, scientific, and technical services sector, and we serve clients across Canada and internationally.
Our principal place of business is located at 50 Glenabbey Dr, Courtice, L1E 2B5, Canada. You can reach us by email at serve@digibuy.hair or by telephone at +17154304224. When we refer to the Company in this policy, we are referring to Digital I Buy Inc.
Digital I Buy Inc. acts as the data controller for the personal information described in this policy. This means that we decide why and how personal information is processed when you interact with our website and services. If you have any questions about our role or about this policy, you can contact us using the details provided at the end of this document.
Scope of This Policy
This policy applies to personal information collected through our website, our contact channels, and the services we provide. It covers information collected directly from you, information collected automatically when you use our website, and information we receive from third parties in the course of delivering our services. The policy applies to all visitors, prospective clients, clients, and other individuals who interact with Digital I Buy Inc.
This policy does not apply to information that is not personal information, such as anonymized or aggregated data that cannot reasonably be linked to an individual. It also does not apply to third party websites that may be linked from our website, as those websites are governed by their own privacy policies. We encourage you to review the privacy practices of any third party before providing information to them.
Where we provide services to a business client, our client may be responsible for certain personal information that we process on their behalf. In those circumstances, we process that information according to the instructions of our client and the terms of our service agreement. This policy describes how we handle information for which we are the controller.
Information We Collect
We collect several categories of personal information in connection with our website and services. The information we collect depends on how you interact with us. We collect only the information that is reasonably necessary to provide our services and to operate our business effectively.
Information you provide directly
When you contact us, request information, or engage our services, we may collect your name, email address, telephone number, company name, job title, and the content of your messages. We collect billing and payment information when you purchase services. We also collect information you choose to share when you communicate with our team by email, by telephone, or through our website forms.
Information collected automatically
When you visit our website, we automatically collect certain technical information, including your internet protocol address, browser type and version, device type, operating system, referring pages, pages viewed, and the dates and times of your visits. We collect this information through cookies and similar technologies as described further in this policy.
Information from third parties
We may receive personal information from third parties such as business partners, service providers, and publicly available sources. This information may include contact details and business information that helps us provide and improve our services. When we receive information from third parties, we handle it in accordance with this policy and any applicable legal obligations.
How We Collect Information
We collect personal information through several methods. First, we collect information directly from you when you fill out a form on our website, send us an email, call our office, or otherwise communicate with us. This direct collection is the most common source of the personal information we hold.
Second, we collect information automatically through the use of cookies, web beacons, and similar tracking technologies when you interact with our website. This automatic collection helps us understand how our website is used and how we can improve it. Third, we may collect information from third parties, including analytics providers and business partners, who share information with us under their own privacy policies.
We also collect information in the course of delivering our services. For example, when we design, build, or maintain systems for a client, we may process technical information and configuration data. In all cases, we aim to collect information in a fair and transparent manner, and we will tell you the purpose of collection at the time information is gathered.
How We Use Information
We use the personal information we collect for a range of business purposes. The primary purpose is to provide our services, which includes responding to inquiries, delivering projects, and supporting clients throughout their engagements. We also use information to maintain and improve our website and services, to understand how visitors use our site, and to develop new offerings.
We use information to communicate with you, including responding to your questions, sending updates about services you have requested, and providing important notices about changes to our services or policies. Where you have agreed to receive marketing communications, we use your information to send you information about services that may be of interest to you. You can opt out of marketing communications at any time.
We also use information to protect the security and integrity of our website and systems, to detect and prevent fraud or abuse, and to comply with legal obligations. We may use aggregated and anonymized information for analysis and reporting, which does not identify any individual. We do not sell personal information, and we do not use it in ways that are unrelated to the purposes described in this policy.
Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following bases. First, we process information where it is necessary to perform a contract with you or to take steps at your request before entering into a contract. This covers the information we need to provide our services and to manage our client relationships.
Second, we process information where we have a legitimate business interest that is not overridden by your rights and interests. Legitimate interests include operating our business, improving our services, protecting the security of our systems, and communicating with clients about relevant services. Third, we process information where you have given us your consent, such as for certain marketing communications. You may withdraw your consent at any time.
Finally, we process information where it is necessary to comply with a legal obligation, such as tax, accounting, and regulatory requirements. We carefully consider each processing activity and document the legal basis on which we rely. If you would like more detail about the legal basis for a specific processing activity, please contact us using the details at the end of this policy.
Third Party Services and Links
Our website may contain links to third party websites, services, and resources. These third parties operate under their own privacy policies, and this policy does not apply to the information they collect. We are not responsible for the privacy practices of any third party website, and we encourage you to review the privacy policies of every website you visit.
We may use third party service providers to help us operate our website and deliver our services, including hosting providers, analytics providers, and communication tools. These service providers process personal information on our behalf and are contractually required to protect that information and to use it only for the purposes we specify.
When you follow a link from our website to a third party, the third party may collect information about you. We provide these links for your convenience and do not imply any endorsement of the linked websites or services. If you have questions about how a linked third party handles your information, you should consult the privacy policy of that third party directly.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected. For example, we retain correspondence and inquiry records for a reasonable period to respond to follow up questions and to maintain our business records.
When personal information is no longer needed for the purposes for which it was collected, we securely delete or anonymize it. We retain records that are required for legal, accounting, or regulatory compliance for the periods required by those obligations. We periodically review the information we hold and delete information that is no longer necessary.
If you would like information about how long a specific category of information is retained, or if you would like to request deletion of your information, please contact us using the details provided at the end of this policy. We will respond to your request in accordance with applicable law.
Data Security
We implement technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, secure authentication, and regular security reviews of our systems. We restrict access to personal information to personnel who need it to perform their duties.
Our personnel receive training on data protection and security practices, and we maintain policies that govern the handling of personal information across our organization. We use reputable service providers that maintain their own security measures and are vetted as part of our selection process. We continuously monitor our systems for suspicious activity and work to improve our security posture over time.
While we take reasonable steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work diligently to reduce risk and to respond quickly if a security incident occurs. If you believe your information has been compromised, please contact us immediately.
International Data Transfers
Digital I Buy Inc. is based in Canada, and personal information we collect is generally stored and processed in Canada. However, some of our service providers may be located in, or process information in, other countries. Where personal information is transferred across borders, we take steps to ensure that it receives an adequate level of protection.
When we transfer personal information to service providers in other countries, we use appropriate safeguards, such as contractual clauses that require the recipient to protect the information according to standards consistent with this policy and applicable law. We select service providers that commit to appropriate security and confidentiality obligations.
By using our website and services, you understand that your personal information may be transferred to and processed in countries outside your own. If you have questions about international transfers or the safeguards we use, please contact us using the details provided at the end of this policy.
Privacy for Children
Our website and services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under the age of 13, and our services are not directed to children. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately using the details provided at the end of this policy. We will work with you to review and, where appropriate, delete the information. We encourage parents and guardians to monitor the online activities of their children and to discuss safe online practices with them.
We take the privacy of children seriously and comply with applicable laws designed to protect the personal information of minors. Our approach is to avoid collecting information from children entirely, and we design our website and services with a business audience in mind.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain processing activities. You may also have the right to request a copy of your information in a portable format.
If we process your information based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal. You also have the right to lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will verify your identity before responding to a request and will respond within the time periods required by applicable law. We will not discriminate against you for exercising your privacy rights.
Managing Your Preferences
You have choices about the personal information you share with us and about how we communicate with you. You can choose not to provide certain information, although doing so may limit our ability to provide some services. You can manage your cookie preferences through your browser settings as described in this policy.
If you receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in the message or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or service-related messages that are necessary to manage your account or engagement with us.
You can also update or correct your information by contacting us. We will make reasonable efforts to honor your preferences and to keep your information accurate and current. If you have any difficulty managing your preferences, our team is available to help.
Data Breach Notification
We maintain procedures for detecting, responding to, and documenting security incidents involving personal information. In the event of a data breach that affects your personal information, we will assess the nature and scope of the incident and take steps to contain it and to prevent further unauthorized access or disclosure.
Where a breach poses a risk to individuals, we will notify affected individuals and, where required, relevant authorities in accordance with applicable law. Our notifications will describe what happened, what information was involved, and the steps we recommend you take to protect yourself. We will also describe the measures we have taken in response.
We continuously review and improve our security measures to reduce the likelihood of breaches and to ensure that we can respond effectively when incidents occur. If you suspect a security issue or have concerns about the security of your information, please contact us immediately using the details provided at the end of this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. When we make material changes, we will update the last updated date at the top of this policy and, where appropriate, provide additional notice through our website or by other means.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website and services after changes to this policy take effect constitutes acceptance of the updated policy. If you do not agree with the updated policy, you should stop using our website and services.
Material changes that affect the way we use personal information will be communicated clearly. We will not materially change the purposes for which we process your personal information without providing notice and, where required, obtaining your consent.
How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We will respond to your inquiry as promptly as possible and in accordance with applicable law.
Digital I Buy Inc.
50 Glenabbey Dr
Courtice, L1E 2B5
Canada
Email: serve@digibuy.hair
Phone: +17154304224
Website: https://www.digibuy.hair